Shipping
How do I qualify for free shipping in Australia?
If your order is being delivered within Australia & is over $75, free shipping will be listed as an option for you to select during checkout automatically.
How much is shipping for orders under that are under $75?
$11 for standard, $15 for express.
Tell me more about this free shipping?
Any orders over $75 in Australia come with complimentary standard shipping. This shipping is done using various freight providers depending on your location and availability. This shipping doesn’t required a signature and has ATL (authority to leave). We cannot take responsibility for lost or damaged packages after they leave our studio. We encourage you to upgrade your shipping if you have any concerns.
What shipping upgrades are available?
-Signature on Delivery $3
-Shipping Insurance (up to $500 cover) and Signature on Delivery $13
-Express $15
Where do you ship to?
Almost everywhere, minus countries with import restrictions. Ask us for an obligation free shipping quote and we would be happy to provide. Please note all import duties are the responsibility of the buyer and in no way controlled by us.
How do import duties / taxes work for international freight?
All import duties and taxes are the responsibility of the buyer and in no way controlled by us. Duties and taxes will be invoiced and payable directly through your country’s Customs / Border Control agencies.
What kind of packaging do you use?
All of our pieces come in a linen trinket bag inside a wax sealed box, they are sprinkled with crystals and flower petals and then delicately wrapped using cardboard and paper and into the post. 100% plastic free. We also have vegan friendly velvet ring and pendant boxes available to order.
How long will it take to get my order?
All of our one of a kind pieces and crystals will leave the workshop within 3 business days of purchase. All other items that are made to order, or if resizing is required, will leave the workshop within 10 working days. Further delays may occur during busy periods, such as the holidays. If you have a specific deadline please reach out to us and we will do all we can to accommodate. From there shipping times will vary depending on shipping providers. Please ask us for an ETA if you’re concerned and we will give you the most up to date information we can.
Sustainable Metals
All of our jewellery is handcrafted using solid silver and gold of recycled origin.
Free Australian Post
Enjoy free domestic shipping on all purchases over $75 with our signature eco packaging.
Vegan & Cruelty Free
Absolutely no animal products, byproducts, tools or practices that hurt our animal friends.