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Turn Around Times and Holiday Deadlines

Turn Around Times  

We have different processing times for different items. Here is a guide of the processing times you can expect at current for the item you are looking at:

(processing and packaging before freight)
One of a Kind: 3-5 business days   
Accessories & Chains: 5 business days (Note, a number of suppliers are shut until mid Jan, if your item isn’t in stock in your metal/style it will be dispatched mid Jan when the supplier reopens)
Made to Order: 10 business days  (except where the product page states longer) 
Custom: 2-8 weeks
Resizing: 10 business days
If you’re unsure which category your order will fall into and need to confirm, please contact us here or use the live chat function by clicking the message icon at the bottom right of the screen. 

Christmas 2021 Deadlines 

Custom Orders (Gem in Stock): Closed 28th November
Made to Order: Closed 8th December
One of a Kind: Closed December 15th
Brisbane Local Collection or Delivery: Closed 23rd for collection / delivery on 24th.  
Notes: Dates quoted with express shipping selected, please allow 3 extra days if you’re in Western Australia or a rural area. Subject to change based on Aus Post advise. Dates are not guaranteed as we cannot control delivery delivery delays. Please order as soon as possible to avoid delay. Refunds will not be given because gifts arrived late.